STEP 1: Take away the batteries from the camera, wait a couple of minutes. Place a recent set of batteries back in (ideally rechargeable NiMH 2500mah or higher) and flip the camera on. If using rechargeable, and they are more than a year old, consider purchasing new rechargeable batteries as they may not be providing sufficient power to start up the camera.
STEP 1a: If new batteries did not work, try pressing and holding the Menu, Function, Function Set, or OK button whereas turning the camera on. This along with STEP 1b and 2 typically work for lens errors that occur from batteries carrying down while the lens was extended.
STEP 1b: For those of you who will still access your camera’s menus with this error, attempt finding and selecting the “factory reset” option to set your camera back to its original factory condition. On some Canon cameras, this needs holding the menu button down with the camera powered on for up to 10 seconds. However note that a lens error would possibly typically override the reset option, and therefore the option would possibly not appear.
STEP 2: If the camera’s batteries dried-up completely while its lens was still open, the camera might show a lens error or not start properly when new batteries are installed. Remove the memory card and keep it removed, then install the new batteries. When you turn the camera on with the card removed it could come back back to life, as this triggers a reset in some cameras. Error E30 (for older Canon’s) suggests that that you don’t have a memory card put in, therefore turn it off, slip in the SD card and flip it on one last time
STEP 3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera’s LCD screen remains off during the start process. Thus additional battery power is available to the camera’s lens motor throughout startup. This additional power will be helpful in overcoming grit or sand particals that may be jamming the lens. If the AV cable does not fix the lens error by itself, take into account keeping this cable put in whereas attempting STEP 4, 5, and 7 as a suggests that to produce further power to help to those fixes. However note that Don’t keeping the cable installed during STEP 6 as you may harm the AV port whereas tapping the camera. Reinsert the cable only AFTER tapping the camera.
STEP 4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the identical time press the facility-on button. The thought is that the camera can attempt to autofocus whereas the lens is extending, hopefully seating the lens barrel guide pins into their slots.
STEP 5: Blow compressed air within the gaps round the lens barrels with the thought of blowing out any sand or grit that will be in there jamming the lens. Alternative variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one). Some individuals conjointly have actually used a “Shop Vac” with this fix to assist extend a retracted lens. Currently we tend to’re coming into into the realm of doubtless damaging your camera in conducting the fix. There’s positively some risk here, thus make sure when conducting the subsequent fixes:
STEP 5a: If you actually do notice sand particles stuck within the gaps round the lens barrel, and blowing air will not help to dislodge them, contemplate employing a skinny piece of paper or a sewing needle to help dislodge them. Pay particular care not to scratch your lens barrel with the needle. Conjointly, do not advocate probing too deeply around the lens barrel with the paper. Particularly don’t probing deeply around the most outer (largest) lens barrel gap, as you will dislodge the lens barrel mud gasket that is located simply inside of that gap.
STEP 6: Repeatedly faucet the padded/rubber usb cover on a laborious surface with the intent of dislodging any particles which will be jamming the lens. Different variations embrace hitting a aspect of the camera against the palm of your hand. A lot of folks have reported success with this technique. HOWEVER, there’s conjointly some obvious potential for damaging or dislodging internal parts with this method, like unseating ribbon cables, or cracking LCD screens.
STEP 6a: This could be a variation of STEP 6, and ought to be tried if the lens barrels appears straight (not crooked). In alternative words, attempt this if there is no obvious mechanical injury to the lens barrels that’s inflicting the problem. With the lens pointed down, attempt “gently” tapping around the lens barrels with a small item such as a pen or pencil. The thought is to attempt to dislodge any sand particles that may be jamming the lens barrel stuck. Simultaneously attempt turning the camera on and off as you’re doing this.
STEP 7a: Note that this explicit fix is intended solely for cameras with lens barrels that try to extend, but then stop partway, and then return to their stored position. Try grabbing and holding the tiniest inner lens barrel at its furthest extended position, preventing it from returning to the camera. Examine and clean around the lens barrel any noticed dirt or dirt. Flip off and restart the camera once more. If the lens extends even further, grab it once more at its furthest extension, preventing it from returning. Clean once more. Keep repeating till the lens is totally extended. Flip off the camera and restart it to see if the lens error has gone away.
STEP 7b: The most extreme of the fixes. Only contemplate this fix as an absolute last resort before tossing the camera, as there’s some obvious potential for additional damaging your camera by using this technique. You particularly would possibly take into account this if the lens barrel appears clearly damaged, bent, or crooked like from a fall. In that case, attempt thinking of the lens as a dislocated shoulder. Attempt forcing the lens to straighten it and put it back as a substitute. In such cases, the lens barrel guide pins have become unseated from their guide slots . Your objective would be to attempt to reseat them by straightening the lens. Listen for a “click” to hint that they’ve been reseated, and immediately stop forcing the lens at now. Additional people have reported success with this methodology than with any of the other methods . Variations to STEP 7b embrace gently pulling, rotating, and/or twisting the lens barrel whereas hitting the ability button. Examine the lens barrels closely for any hint of tilt or unevenness. Once more, the goal is to aim to straighten or align the barrel if it’s crooked or twisted. Another variation includes wanting for uneven gaps around the lens barrel, and then pushing on the facet of the lens barrel that has the largest gap . Again, whereas doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and attempt the camera.